Frequently asked questions
About the hotel
Where can I find current impressions of the hotel?
On the hotel's "Social Wall" on the website, you can follow current moments from the hotel via Facebook and Instagram (#HotelSunnwies).
How close is the hotel to Meran?
Schenna is situated directly above Meran; you can reach the famous spa town in just a few minutes by car or bus.
Is the hotel open for winter holidays?
Yes, the hotel is also open in winter and offers the perfect starting point for winter experiences in Schenna.
Where exactly is Hotel Sunnwies located?
The panorama hotel is centrally located at Pichlerstraße 1 in Schenna near Meran (South Tyrol).
What is the atmosphere like in the hotel?
The motto is "Holiday with friends". The atmosphere is warm, authentic, and familiar.
Who runs the hotel?
Hotel Sunnwies is a family-run business. It is passionately managed in the 4th generation by the Dosser family, including junior boss Julia and her husband.
What is the view from the hotel like?
Thanks to its fantastic panoramic location, you can enjoy a wide, unobstructed view of the South Tyrolean mountains and the Meran region.
What star rating does Sunnwies have?
It is a modern and comfortable 4-star panorama hotel.
Travel, booking & offers
Is there an early bird discount?
Yes! For bookings made by January 31 you will receive an great discount.
Are there special package deals in summer?
There is a wonderful selection of dedicated offers for your summer vacation in South Tyrol on our dedicated offers page.
Do you offer last-minute deals?
Yes, you will find a dedicated section for "Last Minute Specials" and special offers on our website.
Do I have to pay a deposit when booking?
Yes, a deposit is required to secure your reservation. You will receive the exact details during the booking process.
How can I pay at the hotel?
The exact payment options (cash, card) can be found at the reception or in your booking information.
When can I access my room on the day of arrival?
Your room is generally available in the afternoon on the day of arrival (exact check-in times can be found on the booking confirmation).
By when do I have to vacate the room on the day of departure?
Check-out usually takes place in the morning after breakfast.
Are there vouchers that I can give as a gift?
Yes, you can request and book vouchers for a stay directly via our website.
Who will help me with booking questions or excursion tips?
At the reception, junior boss Julia and Gloria are always available to help you with advice, excursion tips, and a smile.
Rooms & Suites
What style are the rooms and suites?
The rooms are bright, friendly, and furnished with high-quality wooden furniture, making it particularly easy to arrive and let go.
Do the rooms have a balcony?
Yes, the rooms and suites have spacious south-facing balconies or terraces.
Is there internet access in the rooms?
Of course, fast Wi-Fi is available in all rooms and suites.
How are the bathrooms equipped?
The bathrooms are equipped with a shower and a bathtub, as well as a hairdryer.
Is there a safe in the room?
Yes, every room has its own room safe for your valuables.
Do the rooms have a fridge?
Yes, all rooms and suites have a small fridge.
Is there a television?
You will find a modern flat-screen TV in every room.
Do the rooms have a mountain view?
Yes, almost all south-facing balconies offer a fantastic panoramic view of the South Tyrolean mountains.
Are the rooms air-conditioned?
Nights in Schenna are generally pleasantly cool. All suites are fitted with individual balcony awnings, ensuring a cooler and more relaxing atmosphere in the room.
Culinary Arts & Enjoyment
What can I expect for breakfast?
Enjoy a perfect start to the day – gladly on our sun terrace – with fresh coffee and crispy croissants.
Is there dinner at the hotel?
Yes, our kitchen team around head chef Francesco conjures up creative and refined multi-course menus at a high level every day.
Are there homemade desserts?
Our own pastry chef Christian prepares sweet little treats and fantastic desserts every day with a lot of passion and attention to detail.
Are there special culinary events in the summer?
In the summer, we regularly host cozy barbecue evenings on our terrace.
What does the hotel have to offer wine lovers?
Since March 2026, the hotel has been home to a new, lovingly designed wine cellar that combines South Tyrolean history with a vibrant wine culture.
Are wine tastings offered at the hotel?
Yes, once a week our experienced wine sommelier Michael takes you on an exclusive and tasteful journey through the world of wine.
Can I eat on the terrace?
Yes, breakfast in the morning sun or the barbecue evenings on the terrace are absolute highlights of our house.
Are special dietary requirements catered for?
By prior arrangement, the kitchen team is, of course, happy to cater to allergies or special dietary requests.
Wellbeing, Pool & Fitness
Is there an outdoor pool?
An absolute highlight is our new panorama infinity pool in the garden, from which you can enjoy the endless panorama of the Meran mountains.
Is there also an indoor pool?
Yes, the hotel has a bright and friendly indoor pool including a whirlpool.
Does the hotel have saunas?
Our spacious sauna landscape ensures relaxing moments of rest.
Are there opportunities for sunbathing?
We offer a large sunbathing lawn surrounded by greenery. The winter garden also offers direct access to the sunbathing lawn.
Is there a relaxation room?
Yes, after swimming or a sauna session, you will find comfort and well-being in our cozy relaxation room.
What can I do in bad weather?
The indoor wellness area, the indoor pool, and our own solarium ensure pure relaxation even on cloudy days.
Is there a fitness room?
A fitness room with an elliptical cross trainer, a treadmill, and an exercise bike is available for sporty guests.
Are bathrobes provided?
As is customary for a 4-star hotel, cuddly bathrobes are ready for your visit to the wellness area.
Activities, environment & service
Is the hotel suitable as a starting point for hiking?
The Sunnwies is the ideal starting point for numerous hikes in Schenna and the Meran area.
Does the hotel offer guided hikes?
True to the motto "Holiday with friends", we, as the host family, go on hikes together with our guests.
Are other excursions organized as well?
Yes, we also offer shared bus excursions to explore the most beautiful corners of South Tyrol.
Are dogs allowed in the hotel?
You are welcome to get information about bringing pets directly from us upon request at the reception.
What is the hashtag for social media?
Guests are welcome to share their most beautiful holiday moments on Facebook and Instagram using the hashtag #HotelSunnwies.
Where can I park my car?
As a 4-star hotel, we offer ample parking directly at the house for a convenient arrival.
Who prepares the rooms?
Our hardworking housekeeping team ensures every day that your dream accommodation for dream days is spotlessly clean.
Can I go cycling from the hotel?
The surroundings of Schenna and Meran are a paradise for cyclists – the reception will be happy to help with tips for bike tours.
